Taylor Joelle & Holly & Bloom Buyback Program Breakdown

Program Overview:

This program allows you to return any non-final sale items that are not eligible for a full refund or exchange. You are not responsible for shipping fees in any scenario, as Taylor Joelle will be covering all costs for returns. Items must be received in the same condition as authorized for the promised level to apply

Eligible Items:

  • Taylor Joelle and Holly & Bloom brands only
  • Non-final sale

Levels and Conditions:

  • Like New: Worn less than 5 times, no stains, tears, or odors, clean and free of debris, appears new.
  • Good: Used but free of large stains (pea-sized or smaller), tears, missing embellishments, clean, no persistent smells.
  • Fair: Free of large tears (no greater than 1/4"), no significant embellishment loss, washed, no persistent smells, no large stains (penny-sized or smaller).
  • Well Worn: Does not meet the Fair level requirements.

Buyback Offers:


Monetary Buyback

(Items purchased within 120 days)

Store Credit Buyback

Like New

70% of original purchase price

75% of original purchase price


50% of original purchase price

55% of original purchase price


25% of original purchase price

30% of original purchase price

Well Worn



Important Notes:

  • Final sale items are not eligible for buyback.
  • Product must have been purchased within the last 120 days to qualify for Monetary Buyback.
  • Items must be received in the same condition as authorized for the promised level to apply.
  • Return shipping is the customer's responsibility.
  • Buyback offers are subject to change without notice.
  • Unfortunately, not every item qualifies for a buyback.

How to Initiate a Buyback:

  1. Review the program conditions and ensure your item is eligible.
  2. Visit our website and click this link to begin the BuyBack process -
  3. After you initiate the BuyBack from the above link, you’ll receive an email that contains instructions to download the label as well as packing and shipping instructions. 

Contact Information:

For any questions about the Taylor Joelle & Holly & Bloom Buyback Program, please visit our website or contact customer service at “