All Disney inspired items are currently final sale, and not eligible for returns. For any questions, please email us at info@taylorjoelle.com

Shipping Policies

Regular Shipping Times: When an order is placed, the items are shipped within 1-3 business days, and will arrive to the customer in anywhere from 2-10 business days. Overnight Express Shipping is not offered at this time.
Shipping is free for domestic orders over $125.

Launch Day Shipping Times: Orders placed during new item launches take approximately 1 week to be fulfilled and leave our facility, and will arrive to the customer anywhere from 2-10 business days after fulfillment. See Preorder Shipping Times below for Preorder Launches.

Preorder Shipping Times: Please read product description to learn transit times for preorders. Unless otherwise noted in the product description, preorder items arrive to the Taylor Joelle warehouse within 6-8 weeks. After arrival in the warehouse, items take approximately 1 week to leave our facility, and anywhere from 2-10 business days to arrive to the customer after fulfillment.

International Shipping: Ship times vary. Shipping times on international orders (including Canada) can take around 4 weeks.  If you haven't received your package after 4 weeks after fulfillment, please contact us. 
Unfortunately we do not offer priority or express shipping internationally. 
Please be aware that customs may be charged on buyers end, and is not something we can control.

Order Pick Up: For information on local pick up when opting out of shipping, please review our order pick up and warehouse hours.