We understand how important it is to get your questions answered and concerns addressed quickly. That's why we're dedicated to providing you with the best possible customer service experience. Here's a quick guide to how we can help:

Our customer service team works hard to respond to each customer as quickly as possible.

You can contact our customer care team by email or by phone:

Email: INFO@TAYLORJOELLE.COM

Phone: +1 (385) 866-4856

Responsive Communication:

• Our customer service is available by phone only during storefront hours, 10:00am-3:00pm MST. If you call outside of these hours, please send us an email and we will get back to you as soon as possible.
• We value your time and strive to respond to all emails within 24 business hours. During peak periods, it may take up to 48 hours for a reply, but we'll keep you informed.
• Please note our temporary service break from 3:00 PM MDT on Fridays to 9:00 AM MDT on Mondays. Emails sent during this time will be addressed upon our return.

Streamlining Your Inquiry:

• To ensure the quickest response, please avoid replying to existing email threads. Instead, send a new email with the same subject line. This helps us prioritize your request.
• Providing specific details about your question or concern allows us to understand your needs and provide the most accurate and relevant information.