I reached out to Taylor Joelle when I ordered 2 Prince shirts for my upcoming Disney trip and they said “undeliverable” to my mail box. I was especially worried because they were sold out online.
When I sent my original message, I had a response from them within 20 minutes. They figured out where my package was and kept me in the loop the entire time even on their own (and I didn’t send any follow up emails). After a few days of tracking it down, it was sent back out to me and I already received it! Their customer service is top notch!! I will always recommend them now!